PlayFame Account Management
How registration, access, profile changes, account closure, and recovery work in practice.
Casino Context
Updated July 29, 2026
One account and accurate details
PlayFame can suspend or close duplicate accounts and void their virtual coin balances. Losing access does not permit a replacement registration. Contact support to recover the original account.
The account name must match government identification. Address, email, phone and other profile changes should be reported with any supporting documents PlayFame requests.
Security and sharing
Do not share, rent, sell or transfer an account. The account holder remains responsible for activity and purchases, including unauthorized use that occurs before the compromise is reported.
Use a unique password and notify support immediately if login credentials, a device or a payment method may be compromised.
Dormancy and closure
PlayFame may close an account after 60 days of inactivity. Virtual Coins expire after 60 consecutive days without gameplay, including during a longer self-exclusion.
Closing an account forfeits remaining coins. Request any eligible prize before closure and keep the confirmation, because fewer than 10 qualifying SC cannot support any prize request.