GiddyUp Bonuses & Rewards
How promotions, rewards, and loyalty benefits work, including the terms that can limit their value.
Casino Context
Updated October 9, 2026
New-player recommendation
Do not join for a promotion
Credit purchases
Stop October 15, 2026
Promo Credit
Can carry restrictions and no direct withdrawal value
Detailed offer terms
Require logged-in confirmation
GiddyUp welcome offer
GiddyUp previously promoted a Deposit $10 - Get $25 welcome bundle. That historical offer is not a current recommendation. Existing customers should retain the terms attached to their own credits and ask support about restrictions, expiry, or disputed amounts during the wind-down.
Player Credits and Promo Credits
Player Credits represent account value used in gameplay and wagering. Promo Credits arise from promotions and can be subject to separate conditions, expiration, revocation, or forfeiture. The live wallet should be checked for the exact conversion and withdrawal treatment.
Ongoing promotions and rewards
GiddyUp’s treatment of existing targeted rewards during the wind-down is unconfirmed. Retain any promotion notice and ask support which terms govern an outstanding award.
Why a promotion may be missing or forfeited
Possible policy causes include an ineligible state, wrong deposit amount, expired or targeted offer, incomplete verification, duplicate account, returned payment, excluded transaction, or activation of Reveal All Winnings while Promo Credits remain pending.
Escalate a missing GiddyUp promotion
Check
- Offer version, state, deposit, credit type, claim step, wagering rule, and expiry.
Collect
- Offer screenshot, timestamp, transaction reference, wallet history, and missing amount.
Next
- Keep one written support case.
- Ask support to identify the controlling term and balance status.