GiddyUp Deposits & Payments
Accepted payment methods, costs, processing expectations, and what to do when a transaction fails.
Public methods
ACH, debit or credit card, Aeropay
Currency
USD-linked account value
Player-fund custodian
AmWest
Card cash advance
Possible issuer treatment
Deposit methods and limits
The live cashier determines which methods and limits apply to an account. Confirm the amount, processor, fee, settlement time, and card treatment before authorizing a deposit. Use only a method in your name.
Player-fund custody and balances
AmWest holds customer wagering funds under the disclosed relationship, while GiddyUp displays Player Credits, Promo Credits, pending wagers, and winnings. The live wallet should reconcile each label to a dollar amount and withdrawal status.
Clearing, fees, and chargebacks
A deposit can appear before final settlement. A returned ACH, rejected payment, or chargeback can reverse related credits, produce an amount owed, trigger costs, or restrict the account. A bank or issuer can add a fee even when GiddyUp does not.
Declined or missing deposits
Save the amount, timestamp, method, descriptor, processor status, receipt, and GiddyUp reference. Contact support before repeating a pending payment, and share only masked financial information through an official route.
