Fortune Wins Responsible Play
The limits, cooling-off tools, self-exclusion options, and support resources available to players.
Casino Context
Updated July 30, 2026
Time-out
2 to 30 days
Self-exclusion
Minimum 6 months
Purchase limit
Requested through support
Direct limit interface
Described as under development
The strongest control is the fixed self-exclusion
Fortune Wins says a self-exclusion period cannot be canceled or changed after it starts. The account loses access and marketing is suppressed on a best-efforts basis. This is stronger than an exclusion that permits early reactivation.
Shorter time-outs are requested through a support ticket and remain active for the selected 2-to-30-day period. Account closure is also available through support.
Purchase limits still require human support
Players can ask support to apply a purchase limit, but direct in-product controls are still being developed. That adds friction at the moment a player may need an immediate cap.