Rolla Customer Support

Contacting support

Use [email protected] for account, verification, purchase, promotion, prize and responsible-play issues. Include the registered email, date and time, device, game or transaction reference and a concise description.

Ask support to cite the governing rule when a decision involves playthrough, expiration, fees or account restriction. Preserve the original offer and all replies.

Disputes and arbitration

Rolla’s Terms include individual arbitration through the American Arbitration Association and a class-action waiver. A new user can opt out within 30 days by emailing the required subject line under the current Terms.