High 5 Casino Responsible Play
The limits, cooling-off tools, self-exclusion options, and support resources available to players.
Purchase limit periods
1, 7, or 30 days
Reality check
Recurring session reminder
Time-out
Temporary account lock
Financial-limit increase
24-hour cooling-off period
The tools address spending and time separately
Purchase limits stop additional packages after the selected cap is reached. Reality checks summarize session activity at a chosen interval. Time-out locks account access for the selected period and ends automatically.
High 5 also accepts definite or indefinite self-exclusion requests at [email protected]. Definite exclusions cannot be reversed before expiry. An indefinite exclusion requires a three-month wait after a request to lift it under the current policy.
High 5 does not promise cross-platform exclusion
The responsible policy recommends seeking exclusion from every other active gaming platform. That wording indicates High 5’s exclusion should not be assumed to cover unrelated products or every affiliated app.
