Cider Casino Responsible Play

Available controls

Cider Casino’s current Responsible Social Gameplay policy describes tools for limiting purchases and play, taking a temporary break and requesting self-exclusion. Support can help apply a restriction when the account control is not visible.

A purchase limit controls spending but does not necessarily block gameplay. A time-out temporarily blocks access. Self-exclusion is the stronger option when continued access itself is the problem.

Before activating a break

Record any pending redemption and ask support how it will be handled during the restriction. Do not continue playing solely to change or rescue a balance if play is causing harm.

Signs to stop

Stop if sessions are exceeding planned time, purchases are being hidden, losses are being chased, or gameplay is interfering with bills, sleep or relationships. Set a limit before the next session rather than during a losing streak.

Put a control in place

1. Stop purchases and gameplay | Prevent the immediate pattern from continuing.
2. Open the responsible-play policy | Choose a limit, time-out or exclusion.
3. Contact official support if needed | State the exact restriction and duration requested.
4. Save the confirmation | Keep the effective date and case number.