Scarlet Sands Verification & KYC

What Scarlet Sands can request

Scarlet Sands can request government photo identification, proof of address, payment-ownership evidence, location access and information about source of funds or wealth. Credit-background checks may also be used where reasonably required or legally necessary.

The account name, birth date and residential address should match the documents. Correct a genuine mistake through support rather than altering a document or opening a second account.

When checks can occur

Verification can occur during registration, before or after a purchase, after unusual account activity or while Scarlet Sands reviews rule compliance. Access can remain suspended until the requested checks are completed.

These controls protect account, payment and prize integrity. Verification does not convert Gold Coins into SC or guarantee approval of a prize request.

Protect sensitive records

Upload documents only through the account or another secure route confirmed by official support. The Privacy Policy describes the categories Scarlet Sands collects and gives [email protected] for privacy-rights requests.

Verification preparation

• Use the same legal name across the account and payment method
• Provide a current unexpired photo ID
• Use a recent proof of residential address
• Confirm the upload route is official
• Redact card data beyond the requested digits
• Save the submission date and support case number