McLuck Responsible Play

Limits and activity history at McLuck

Tool	What it does	Important condition
Purchase limit	Caps Gold Coin purchases daily, weekly, or monthly	Decreases are immediate; increases or removal wait 24 hours
Session limit	Blocks gameplay after the daily time limit	Resets at local midnight
Time-out	Blocks purchases and play for 1-30 days	Cannot be cancelled early
Self-exclusion	Blocks login and activity for the selected period	Applies per brand account and cannot be reversed during the period
Ordinary closure	Support closes the account	Designed to be reopenable and is weaker than exclusion

McLuck self-exclusion and reactivation

Self-exclusion lifecycle

1. Select exclusionThe account is blocked for the chosen period.
2. Exclusion periodLogin and activity remain unavailable and the period cannot be shortened.
3. Period endsThe account remains closed until reactivation is requested.
4. Reactivation requestA 24-hour cooling-off period begins before access can return.

Permanent account closure and age protections

Ordinary closure is designed to be reversible. A customer seeking a firm play restriction should use self-exclusion and ask support about the longest available option. McLuck is 21+ and makes the account holder responsible for preventing underage access.

Responsible-play support resources

McLuck’s player-safety page links to education and peer-support resources. If gaming is causing immediate financial, personal, or safety harm, stop purchasing and playing, use the strongest available exclusion, and seek qualified local support.