RealPrize Payments & Purchases
Accepted payment methods, costs, processing expectations, and what to do when a transaction fails.
Documented methods
Credit card, debit card and Skrill
Purchase currency
U.S. dollars
Refund position
Final and non-refundable except where required by law
Payment ownership
Instrument must belong to the account holder
Purchases buy Gold Coins, not Sweep Coins
Gold Coins have no monetary value and cannot be redeemed. Some specially designated packages may include Sweep Coins as a free bonus, but the exact package is the controlling evidence.
RealPrize may set purchase limits, revise pricing and charge a disclosed processing fee. Its responsible-play tools allow players to request a Gold Coin purchase limit for a chosen period.
Before a RealPrize purchase
- Confirm the package price and both coin amounts
- Record the displayed playthrough and expiration
- Use a payment method in the account holder’s name
- Save the receipt and transaction ID
- Set a purchase limit before spending if one would help
Billing problems should be reported within 30 days under the current Terms. RealPrize may issue a refund or credit at its discretion, but that is not a guaranteed remedy.
