RealPrize Account Management
How registration, access, profile changes, account closure, and recovery work in practice.
Casino Context
Updated July 30, 2026
Account limit
One per person
Inactivity trigger
60 consecutive days without login
Shared device rule
May be restricted across different account holders
Voluntary closure
Request through official customer support
Shared details can trigger review
RealPrize prohibits using the same payment instrument, bank account, legal name or device as another account holder. It may also limit registration by IP address, device or remittance instrument.
The account holder must keep the legal name, email, address and payment details accurate. Suspected unauthorized access should be reported immediately through the official support route.
Closure can affect balances
RealPrize generally reserves the right to retain coins and pending prizes after termination. Voluntary closure or responsible-play closure may permit eligible redeemable SC to be redeemed within 21 days, subject to the agreement and verification.
Before closing a RealPrize account
- Download available purchase, play and redemption history
- Resolve any pending support or verification request
- Ask how eligible redeemable SC will be handled
- Save the closure confirmation
- Remove stored payment access where the interface allows it