Clubs Account Management

One shared account

One account covers Clubs Casino and Clubs Poker. Players may not open a replacement account after losing access, share credentials, rent or transfer the account, or use coordinated multi-account play.

The registered name must match identity and payment records. Contact support to update personal details or recover access.

Security responsibilities

The account holder is responsible for maintaining password confidentiality and for activity through the account, including purchases. KHK requires immediate notice when credentials or account security may have been compromised.

Facebook or Google login can be used where offered. The external login does not change the one-account rule or KHK verification requirements.

Two inactivity clocks

Virtual Coins automatically expire after 90 consecutive days without gameplay using Virtual Coins. KHK can close an account after 365 days of inactivity and says advance notice is not required.

An account balance can therefore disappear while the account itself still exists. Make a closure or balance inquiry before either deadline if records or a pending support matter remain important.

Closing the account

A player can ask support to close the account. Closure forfeits continued access to Virtual Coins, and KHK also reserves broad discretion to refuse or close an account.